Refund policy
Returns & Refunds Policy
Print-on-Demand Items (Apparel, Accessories & Custom Products)
All print-on-demand items are made specifically for you, so we do not accept returns or exchanges for change of mind or incorrect sizing.
However, if your item arrives damaged, defective, or with a print quality issue, please contact us within 30 days of delivery at imayaedit@gmail.com with your order number and a clear photo of the issue. We will arrange a replacement or full refund at no cost to you.
Please do not ship items back — we will resolve all defective item claims without requiring a return.
All Other Items
We handle return and refund requests on a case-by-case basis. Please contact us within 30 days of delivery at imayaedit@gmail.com with your order number and reason for your request. Depending on the item, we may offer a replacement, store credit, or refund.
If a return is approved, return shipping instructions and the correct return address will be provided at that time. Please do not send returns to our mailing address.
How to Contact Us
Email: imayaedit@gmail.com We aim to respond within 1–2 business days.